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[SD45] Cannot select code fields in advance find

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JeroenML
Super Contributor.

[SD45] Cannot select code fields in advance find

Hello everyone,

I was wondering if any of you can confirm or give a solution to the following:

A customer of us has made a Custom code field in Workgroup (Workgroup code 1). In this field there are 2 values "01 NL" and "02 UK".

When the customer goes to Advanced Find, to the tab "Advanced" and selects the "Workgroup" at "Look for". The Workgroup code field is found. No problem here.

But when we select "Service Call" at "Look for" and then add a criteria "Assigned > To Workgroup" Then this workgroup code field is not available.

We have noticed that this is the case with all code fields, not just at the Workgroup fields.

Do I do something wrong or is this "as designed"?

Thanx in advance for the help!

Jeroen
2 REPLIES
Ruth Porter
Acclaimed Contributor.
Solution

Re: [SD45] Cannot select code fields in advance find

Hi there,

I too have noticed this and I did a work round by setting up a rule which copied the custom code field to a custom text field and then using that.

Hope this helps, Ruth
http://www.teamultra.net
JeroenML
Super Contributor.

Re: [SD45] Cannot select code fields in advance find

Thanx Ruth!