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SD4.5 on Windows XP

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Jay Mistry
Outstanding Contributor.

SD4.5 on Windows XP

We are piloting Service Desk 4.5 SP18 on Windows XP terminals and are getting problems when attempting to open the client, the message we get is "Feature ID not registered"
are there any special requirements needed to run SD4.5 SP18 on a Windows XP terminal?

These users have previously run SD4.5 on Windows 2000 without any problems.

any ideas?