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SD4.5 Service Pages - access to Service call other caller

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Karol Raffay
Super Contributor.

SD4.5 Service Pages - access to Service call other caller

How Can I set up to access to ServiceCall for caller from equally organization?
Example:
User1 created to ServiceCall1,but User2 want to see this ServiceCall1.Through Workgroups All Calls don't work it.

User1 and User2 are both from Organization1.

3 REPLIES
Mike Bush
Acclaimed Contributor.

Re: SD4.5 Service Pages - access to Service call other caller

I'm afraid you cannot configure a View to support this. You will have to get inside the JSP for ListServiceCalls and change it to do your own GET after constructing a query, not trivial.
Almási János
Trusted Contributor.
Solution

Re: SD4.5 Service Pages - access to Service call other caller

See the attached customized listservicecall.jsp
pay attention to comments : ///// CUSTOM -
Karol Raffay
Super Contributor.

Re: SD4.5 Service Pages - access to Service call other caller

Jozsef thank you for your help.Karol