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[SD4.5] Is it possible to have more than 1 milion calls?

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JeroenML
Super Contributor.

[SD4.5] Is it possible to have more than 1 milion calls?

Hi everyone,

A customer has asked us if Service Desk 4.5 (SP24) can handle more than 1 000 000 (1 milion) calls?

Does anyone know if this is possible?

Kind Regards,

Jeroen

Ps. Oracle 10gR2 db...
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Radovan Skolnik
Acclaimed Contributor.
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Re: [SD4.5] Is it possible to have more than 1 milion calls?

AFAIK,

the ID numbers in database are represented as integers so it should handle far more than one million calls. Also oids (real unique identifiers) are 128 bit long so you wouldn't use all of them in few lives...
JeroenML
Super Contributor.

Re: [SD4.5] Is it possible to have more than 1 milion calls?

:)

Thanx for your reply! Couldn't imagine that it would not go further than 1 mil calls.

Just wanted to be sure!

Thanx again!

Kind Regards,

Jeroen