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SD custom field

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FenchurchLow
Outstanding Contributor.

SD custom field

Hi all,

I have added a new field into a form after creating it as custom field.

My question is will this newly added field be created in my database after i have added it into my form?
I checked my database table and it is not added.I am using MS SQL 2000.

Many thanks.
8 REPLIES
Akies
Outstanding Contributor.

Re: SD custom field

Hi..

Which version u r using? sd 4.5 or 5?
Dan Ioan
Honored Contributor.

Re: SD custom field

Hi,

Check if your new custom field has been activated for all or for a some CIs categories.

Regards,

Dan
Dan Ioan
Honored Contributor.

Re: SD custom field

Hi,
Sorry, I forgot. If you can add to your form,
that field is active, of course.
Regards,
Dan
Akies
Outstanding Contributor.

Re: SD custom field

Hi,

In Sd 4.5, there are separate tables for custom fields..Like for service calls : itsm_ser_custom_fields,for incidents: itsm_inc_custom_fields..You can check the data disctionary folders in the default doc folder..It caontains names and fields of all the tables available in service desk.


Hope this helps.

Regards,
Akhil
FenchurchLow
Outstanding Contributor.

Re: SD custom field

Hi,

Im using SD5.0. May i know which folder stores data dic for SD5?
Akies
Outstanding Contributor.

Re: SD custom field

Hi,

sorry..I do'nt remember it for SD 5.0..But in sd4.5, the same folder is in the CD.

the same you can try for SD 5.0.just open the CD..There might be folder "Doc" and in that a folder "Data dictionary"..

hope you get the likewise for SD5.0 :-)

Regards,
Akhil
Mihai Tita
Outstanding Contributor.

Re: SD custom field

Hi,

Data dictionary describes the operational tables in the SD database and you can generate and organize it into a book for reference. You can publish Data dictionary choosing any location.

Regards,
Mihai
Mihai Tita
Outstanding Contributor.

Re: SD custom field

Hi again,

SD 4.5 and 5.0 :
Admin console > System Panel > Report Settings > Generate Data Dictionary
The Print Prewiew window appears on your screen and you can choose to print or publish the Data Dictionary.


Regards,
Mihai