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SD Webconsole pages not loading

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Blimp
Super Collector

SD Webconsole pages not loading

I have a problem with our webconsole 4on SD4.5 SP30 - certain screens won't load for a couple of users, yet seems to work fine for everyone else.

One user can't load the pick screen for the Caller in the new Service Call screen - the page just hangs or takeas a reeeallly loooooong time to load.

I am unable to go to the Service Call screen yet I can load all the others - I just get a grey background window.

Does anyone have any ideas?
The user has quite limited roles, although others with the same setup can access fine, and I am (meant to be!) a Sys Admin. I have tried test user accounts with roles matching the affected users and these always work.

2 REPLIES
The Pike
Honored Contributor

Re: SD Webconsole pages not loading

If it's not the role, it's probably your browser's or general network settings.
Blimp
Super Collector

Re: SD Webconsole pages not loading

No longer have this requirement,
//Add this to "OnDomLoad" event