Service Desk Practitioners Forum
cancel

SD_Servermanager.bat

Highlighted
Amar Shirke
Regular Contributor.

SD_Servermanager.bat

Hi,

I need information about how SD_Servermanager.bat would help to monitor response time & where the required logs would be captured.

Any pointers where exactly the information would be available

Regards,

Amar
5 REPLIES
Mark O'Loughlin
Acclaimed Contributor.

Re: SD_Servermanager.bat

The details are written to the serevr log file

c:\Program Files\Hewlett-Packard\OpenView\service desk 4.5\server\log
Amar Shirke
Regular Contributor.

Re: SD_Servermanager.bat

Hi Mark,

I am aware about this logs coming to Serverlog.txt but would like to know how the captured information will be usefull to find response time for client logon session, what should be time, how the application server is loaded.

Also how the functionality of this batch file can be understood.

what are the things it can monitor.

Where I can found more documentation for this funcationality.

cheers,

Amar
Mark O'Loughlin
Acclaimed Contributor.

Re: SD_Servermanager.bat

Hi,

do you have access to the HP site to view technical documents? There may be additional details here.

http://openview.hp.com/sso/ecare/getsupportdoc?docid=ITSM005955
Venkatesha_1
Outstanding Contributor.

Re: SD_Servermanager.bat

Hi,

You can try out this

C:\Program Files\Hewlett-Packard\OpenView\service desk 4.5\client\bin>sd_client.bat /BENCHMARK

Regards
Venkatesha !
Amar Shirke
Regular Contributor.

Re: SD_Servermanager.bat

Hi Mark,

Thanks for the link, I got some information there, but document you linked is not found.

Can you please brief me how this SD_servermonitor.bat can be used & how these logs can be checked to see response time of each client session...........logging application server.

Cheers,

Amar