Service Desk Practitioners Forum
cancel

SD 5.10 reports

Highlighted
Martin78
Contributor.

SD 5.10 reports

Hi ,
Is it possible in SD 5.10 to create a new printlayout for Service Call detail.
Deafault printlayout chosen using "File --> Report Format" is unsufficient.
And how to add printlayout into "File --> Report Format".
Best Regards
1 REPLY
Ruth Porter
Acclaimed Contributor.

Re: SD 5.10 reports

Hi there,

A simple work round to do this, is to set up a form which has the fields you want to appear on the report in the order you want on rhe tabs you want and then open a call using that form (Ctrl+M) and then print.

Hope this helps, Ruth
http://www.teamultra.net