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SD 5.1 sp1 Webstart slow loading performance

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Chris Terzian
Occasional Contributor

SD 5.1 sp1 Webstart slow loading performance

We've seen significant loading slowness when using the webstart client primarily from remote sites. The load time onsite is about 18 seconds compared to upwards of 3 minutes from remote sites. The slow loading is not consistant with other applications given the same proximity of the client to the server. I'm referring to after the initial load as it's expected to take longer for the first connection when it's installing the java, but after which it should be significantly faster.

Has anyone seen a similar problem and have any ideas on how to improve this?
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Michael Lutfi
Frequent Visitor
Solution

Re: SD 5.1 sp1 Webstart slow loading performance

yes we resorted to having people install the client on the remote sites...its a hassle but it works faster than relying on Web-start console to start...give it a shot on an instance in your remote site.
Chris Terzian
Occasional Contributor

Re: SD 5.1 sp1 Webstart slow loading performance

Thanks, we'll give this a try and test the loading speed.
-=R=-
Frequent Visitor

Re: SD 5.1 sp1 Webstart slow loading performance

Funny enough our "remote" sites are getting decent speed, but the people closest to the server are feeling the slowness.

"Slowness" being a relative term of course. We're at about 1 minute for views to load, and some groups are complaining of 1-5 minute wait times for record saves to take effect.
NMOLL
Regular Collector

Re: SD 5.1 sp1 Webstart slow loading performance

We are experiencing performance issues from remote sites too. When entering a caller in the service call module, the delay is about 30-40 seconds before the services window appear.

local we have a 5 seconds delay.
//Add this to "OnDomLoad" event