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SD 5.1 patch 1 client installation hanging

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testingha_1
Honored Contributor.

SD 5.1 patch 1 client installation hanging

Hello there,

i have SD 5.1 patch 1 installed on windows 2003 server sp1. i am trying to install the heavy client on a windows 2000 sp4 machine.i have copied all the packages into the machine, and whenever i start the installation, it hangs, before any system checks and any installs made, and any log files created. so can anyone help please.

Thank you.
1 REPLY
JaS_4
Acclaimed Contributor.

Re: SD 5.1 patch 1 client installation hanging

Not sure whether you copied the correct packages files. Try installing from the DVD. If i remember correctly, the full client only uses 3 or 4 of the msi.
Check the release notes, there was some issue where some machines do not have the scripten.exe file from MS and will affect the install. Make sure your installer service is started.
I am surprised there are no installation logs, try looking in the c:\doc & settings\\local settings\temp.