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SD 5.1 User Guide (english & french)?

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TimCal
Super Contributor.

SD 5.1 User Guide (english & french)?

hi Guys,

Can you please send me the link from where i can download the SD 5.1 User guide in English & french????

Thanks

Reem
1 REPLY
The Pike
Acclaimed Contributor.

Re: SD 5.1 User Guide (english & french)?

Reem,

Do you mean the Administrator's Guide or a document specific for end users?

If you're talking about a User Guide, I don't think such document exists for SD5.10. There is a User Guide for SD4.5, though.

Some of what is contained in the SD4.5 User Guide is now in the SD5.10 Concepts Guide and the application help files.

Take a look here:

http://support.openview.hp.com/selfsolve/document/KM4339/binary/sd45_ug_eng_pdf

and here:

http://support.openview.hp.com/selfsolve/document/KM18908/binary/servdesk51_Concepts_Guide_en_pdf

Points are welcome.

The Pike