Service Desk Practitioners Forum
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SD 5.1 SP8 - buttons Relate/Unrelate are not active in Person record

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Lina Palionyte
Respected Contributor.

SD 5.1 SP8 - buttons Relate/Unrelate are not active in Person record

Hi,

Buttons Relate/Unrelate are not active in Person record Service tab. I can see there the list of services that the person uses, but I can't unrelate or relate new service.
What could be the reason?
Is it possible to make them active? How?

Thanks for help,
Lina