I need help: I can not find informtaion about SD 5.1 SP3 OV Configuration->Data->Relations using any Help topics. The main question is: what are the possibilities? what is the purpose? what could be an example of using this funcion of Service Desk?
These seem to be part of the "Generic Relations" facility which got into SD 4.5 at SP17 - but the facility is not all there! Certainly you seem to be able to form a relationship between may different object types but the attributes to show sets of "Incoming" and "Outgoing" relations seem to me missing.
But the ver powerful UI rule ability to "Limit field range value by elations" is there, suggest you read the 4.5 SP17 document - ITSM008088