Service Desk Practitioners Forum

SD 5.1 Copying User Views

Sandra Sparrow
Trusted Contributor.

SD 5.1 Copying User Views

I am trying to copy one users view.xml file to another but the User defined views are not showing up.

I shut down OVSD on both PC's - copy the Views.xml file from User1 to another Users local PC (user2) and start OVSD on User2 PC. The new view do not show up. Only the system defined views.

Any suggestions? Thanks for all comments.