SD 5.0 console hangs after providing login credentials
We have SD 5.0 SP1 installed on Windows 2003 standard server with SP1. Database is MS SQL running on different WIN2K3 server.
After installing the setup it was working well for last 4 months. Suddenly, since last friday, SD console started giving trouble.
The problem is after putting login credentiala, console just hangs. It does not report any error in any of the log files. We tried generating traces for the same. But no error in traces as well.
The latest updates on the entire network happened previous night i.e. on thursday. These updates were New virus definition for McAfee.
We have two laptops on which are not updated with these new definition. From these laptops we can open the SD console and connect to SD server. We tried uninstalling the Antivirus from one of the problematic system, but even then the result is same.
Any help to resolve this issue is appriciated. Also would like to know, when any virus patch update happens whether it modifies the system registry.
Re: SD 5.0 console hangs after providing login credentials
Did you try reinstalling SD client on the problematic system where you uninstalled the Antivirus ? If you are right about the registry conflict, you may need to reinstall the client to get the registry back to the state before Antivirus installation.