Service Desk Practitioners Forum
cancel

SD 5.0 - Localization problem

SOLVED
Go to solution
Highlighted
Illya Lyfar
Respected Contributor.

SD 5.0 - Localization problem

Hi, All
How can I change the name of some buttons (e.q. "Preview", "New", "Relate", etc, on the 'Work orders' page from the Service Call form)?
My attempts to change proper text labels in 'OV Configuration\Presentation\Localized Text\Label Text\"proper lang"\...' failed.
However, renaming other localizable items works properly.
Same problem occurs with the menu items.

Regards,
Illya
1 REPLY
LawrenceP
Trusted Contributor.
Solution

Re: SD 5.0 - Localization problem

Hi Illya,

Officially localization isn't supported in SD5.0 yet. Localization support will be in SD5 SP1.

Some labels and messages cannot be modified via the console. Instead, these items, mainly of GUI related widgets and logging messages, are stored in resource bundles. To translate those you'd need to create your own customized resource bundle file. This is probably too technical to achieve for most, that's why I'm saying localization support isn't in SD5.0 yet.


Regards,
Lawrence