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SD 4.5 client launch error

Dheeraj Dwivedi
Occasional Contributor

SD 4.5 client launch error

Dear all,

I am trying to launch a SD 4.5 client with following configurations
O.S. Win2k3 with SP1,SQL2000
Service Page
While testing the connection through database accounts getting the following error

" Failed to open connection to service desk repository, connection "

PLease help me with the solution

Honored Contributor

Re: SD 4.5 client launch error

Check your db accounts configurations. Are the values correct.
Try enabling and disabling the repository info and when using it , ensure the values is the same as the main info.
Check if your db is actually up.
Oscar Diaz_1
Regular Collector

Re: SD 4.5 client launch error

You need update SQL200 Server with the SP3a or SP4, also it reviews if the DB have the same service pack that the APP Server and the Client.

//Add this to "OnDomLoad" event