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[SD 4.5 / SP9] Random crash when inserting files in tickets

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Eurydice
New Member.

[SD 4.5 / SP9] Random crash when inserting files in tickets

Hello,

Since some months we got problem with servicedesk application server. A hotliner insert an excel file in ticket, and all client crash... We need to stop service on server et restart it... It is random... about 1 time in one month.
Files are usually small size (less than 300Kb)

I have no idea about this new problem.

anyone experienced that ?

SD4.5 SP9 on win2003 server, and MSSQL database on a different server (win2000)

Best Regards,
Sebastien