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SD 4.5 SP 28 You are not allowed to view this organization ...

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Dmitry Utkin
Trusted Contributor.

SD 4.5 SP 28 You are not allowed to view this organization ...

Hi All!

I have delete 1 organization and now I can't add any organizations to SLA receivers list. I get "You are not allowed to view this organization or this may have been deleted by another user." message when I try to add receiver.

I don't want to create all SLA the second time :(
If any ideas ?
Thanks!
3 REPLIES
Dmitry Utkin
Trusted Contributor.

Re: SD 4.5 SP 28 You are not allowed to view this organization ...

If exist any utilits(procedures) to clear all destroyed links in SD database ?
Alexander Kriku
Honored Contributor.
Solution

Re: SD 4.5 SP 28 You are not allowed to view this organization ...


hi

it seems strange: when you delete an object via sd_client, the integrity check is performed...

check whether you have id of deleted organization in sla receivers:

select * from v_receiverorganizationsonagree
where receiverorganization_object_id not in(
select org_oid from itsm_organizations
)

if there are any records, here's a variant:
make a backup of DB and delete old id:
delete from itsm_sc_rec_organizations
where sro_org_oid in (...)
Dmitry Utkin
Trusted Contributor.

Re: SD 4.5 SP 28 You are not allowed to view this organization ...

Thanks a lot!