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SD 4.5 SP 17 to SP 23

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msmith_3
Regular Collector

SD 4.5 SP 17 to SP 23

Can you upgrade from SP 17 straight to SP 23 or do I need to upgrade each SP from 18 to 23?
10 REPLIES
Err_1
Honored Contributor

Re: SD 4.5 SP 17 to SP 23

Hello,

You should be able to upgrade from SP17 straight to SP23 without any problems.

No need to go one by one.

Regards,
Randall Barrantes
SW Support Delivery Manager
msmith_3
Regular Collector

Re: SD 4.5 SP 17 to SP 23

I ran SDSK_00123.EXE and upgraded the Server, Service Pages and the Client, did a reboot and the client still says I am connecting to a SP17 server. I also ran the database upgrade wizard after that to see if that needed to be done but it did not change anything.....
Err_1
Honored Contributor
Solution

Re: SD 4.5 SP 17 to SP 23

Hi,

Try the following to fix the problem:

1. Go to the application server and remove (or rename to have a backup) the following file:
a. \lib\servicepack.jar
2. Apply SP23 again to the application server, this will create a new updated servicepack,jar library for SP23.
3. Run the DB configuration wizard and confirm that SP23 is now showed.

Regards,
Randall Barrantes
SW Support Delivery Manager
Mark O'Loughlin
Honored Contributor

Re: SD 4.5 SP 17 to SP 23

Hi,

if it is just the client that did not update you can replace the current servicepack,jar with the new one from the install files also.
msmith_3
Regular Collector

Re: SD 4.5 SP 17 to SP 23

The server is now running at SP23. I had to replace the servicepack.jar file on the client to get it to work. I am going to have to make a script that the users can run to remove that file prior to them running the client.msp. Thanks for your help!
Mark O'Loughlin
Honored Contributor

Re: SD 4.5 SP 17 to SP 23

Hi Mark,

Look at using remote updater which should replace the file if you dont have SMS or Radia style tools to do it automatically.

In most cases remote updater works well in updating clients.
msmith_3
Regular Collector

Re: SD 4.5 SP 17 to SP 23

What is that? Where can I find those files?
Mark O'Loughlin
Honored Contributor

Re: SD 4.5 SP 17 to SP 23

Hi,

go to admin console - system panel - General - Remote Updater.

It is just a check box but has the ability to update clients with a service pack and / or a hotfix.

I think it was introduced with SP 11 so should be around there in the documentation that you wil find fill details on it
msmith_3
Regular Collector

Re: SD 4.5 SP 17 to SP 23

Service Pack says "None (no service pack found)". What does that mean?
msmith_3
Regular Collector

Re: SD 4.5 SP 17 to SP 23

Nevermind once I enabled it and opened the dialog box again it showed the Service Pack. It tested it and it worked great. Thanks again.
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