Service Desk Practitioners Forum
cancel

Restrict list in the advanced find

SOLVED
Go to solution
Highlighted
Maximo 5
Super Contributor.

Restrict list in the advanced find

Hi

I want to restrict the list of fields in the label advanced. I want delete the camps that I don't need. View attach
Is possible?

Thank you.
2 REPLIES
Mark O'Loughlin
Acclaimed Contributor.

Re: Restrict list in the advanced find

Hi,

in the admin console where you set the code values (custom Codes) is also where you activate or deactivate the fields.

If it is not active it will not appear. if it is active it will appear. Note that if you deactivate a field it will not be visable on on the forms.
Robert S. Falko
Acclaimed Contributor.
Solution

Re: Restrict list in the advanced find

Maximo,

You cannot disable any of the default fields - even though you do not wish to use them.

You can only disable the custom fields.

-Josh