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Required Fields and Attributes

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Mohammed Albust
Collector

Required Fields and Attributes

Hello,

I'm using OVSD 5.0
Not all fields are showing when I access the Required Fields for Change and Incident. Any Idea why?
7 REPLIES
Mike Bush
Honored Contributor

Re: Required Fields and Attributes

I think the code has its own ideas about some fields (like Description for instance) so a few may not appear. Which fields in particular - all custom?
Mohammed Albust
Collector

Re: Required Fields and Attributes

it's only showing like 4 or 5 fields. it used to show many more, but for some reason they disappeared.
Mohammed Albust
Collector

Re: Required Fields and Attributes

Required fields are being disappeared from the list when setting one of the attributes to required. this is very strange. can anyone please check it out.
Mike Bush
Honored Contributor
Solution

Re: Required Fields and Attributes

This feels like one of those "quality" problems we all encountered early on with 5.0 but I can't see it in the Known Errors.

You really should be planning to move to 5.1 SP3 before too much work is done.
Ruth Porter
Honored Contributor

Re: Required Fields and Attributes

Hi there,

SD 5.0 is very full of bugs and so I would recommend upgrading as soon as you can.

As regards now, only thing I can suggest is stopping, starting the services and /or clearing out the cache.

Regards
Ruth
http://www.teamultra.net
Mohammed Albust
Collector

Re: Required Fields and Attributes

v. 5.10.028 ?
Mohammed Albust
Collector

Re: Required Fields and Attributes

Do I loose any data or customizations I've done?
//Add this to "OnDomLoad" event