Hi Tony, I don't think there is any specific doco about the views....but I don't think you really need any. The view just contains all the active fields (with your own names for custom fields) for each entity. eg V_Problem has all the problem fields "de-normalised" - very easy to use. You can link in other views like V_history... to get audit data, and v_service_event_relation to get a table of related items (eg service calls related to problems). If you look at the columns of each view you can see they are quite straight forward to use. Also, each field that is a foreign key has the object id in the view, so if you need more info you just link to that item's view or even its nase table/s. eg if you want more info on the CI in a Service Call, you just link V_Service_Call and V_Configuration_Item via the configuration_item_object_id field (or maybe the Search code if unique).
Also you can get info about the base tables from the Data Dcitionary - generated on the System tab in Admin. Hope that rambling reply makes sense. Good luck......Ken.