Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Remote Assistance will not work - HP Compaq

Highlighted
Jo Ann Shaw
Acclaimed Contributor

Remote Assistance will not work - HP Compaq

I have sent out an invitation several times and the recipient tries to connect but gets a message that says: Remote Assistance connection could not be established because the remote host name could not be resolved. Please try again.
That person in turn invited me ... I got the same message.
//Add this to "OnDomLoad" event