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Refresh Form on Save

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Godwill Chimami
Regular Collector

Refresh Form on Save

Hello,

I have a button called "accept" in a ticket. With this button a user can take ownership of a ticket and start working on it. To Person is automatically set to the name of the person and status is automatically to "In Progress". What I would like to do in addition is to automatically save the ticket after the user has selected this button.

Has anyone of you done something similar. Does anyone have a script I could use. I am running SD 4.5 SP18
on Windows and UNIX.

Thanks for your help

Regards

-Godwill
1 REPLY
Ruth Porter
Honored Contributor

Re: Refresh Form on Save

Hi there,

See this posting
http://forums1.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1024913

It mentions a way of sending a keystroke (F5) for refresh. Perhaps you could modify this to send Ctrl+S for save

hope it helps

Ruth
http://www.teamultra.net
//Add this to "OnDomLoad" event