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Question about reconciliation

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Bertels
Super Collector

Question about reconciliation

Hello all,

i have a question about reconciliation of Configuration items...

I have defined an import mapping with a value mapping for certain fields:
for example:

Brand
i created a value mapping H.P. => HEWLETT PACKARD

Now the problem is i want to apply reconciliation so i created a Export of the CMDB of an item,
but here we have the "real value" HEWLETT PACKARD

so if we "reconciliate" these 2 values (H.P. versus HEWLETT PACKARD reconciliation will find diferences who arent there :(

Does anyone had the same problem?
and had found a good/fine solution??


Thx in advance

Steve
1 REPLY
Bertels
Super Collector

Re: Question about reconciliation

no answer
//Add this to "OnDomLoad" event