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Quck find views HPOV 4.5 SP17

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Andrew H-C
Trusted Contributor.

Quck find views HPOV 4.5 SP17

When I open up a CIS standard Service call template. The "Quickfind" default service view shows a limited amount of services. (39 supported services).If I click on the "All services button" I can see 51 supported services. What function controls the view for the quickfind and how can I increase it to show all services?
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Jonathon Druce
Acclaimed Contributor.
Solution

Re: Quck find views HPOV 4.5 SP17

The Quickfind for a service will only show services that the caller has an SLA for. This indicates that you have 12 Services with no SLA or alternatively the SLA's have no receiver organisations.
Andrew H-C
Trusted Contributor.

Re: Quck find views HPOV 4.5 SP17

Jonathon, adding the receiver organistion fixed my problem. Thanks Andrew H-C
Andrew H-C
Trusted Contributor.

Re: Quck find views HPOV 4.5 SP17

Solved first time brilliant!