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Put the assignment group only view for some roles in SD4.5 SP17

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Roman Peralta
Collector

Put the assignment group only view for some roles in SD4.5 SP17

I know that if I go to Administrator Console and later to Security--> Role. whe i select the role I click the item and later click Advanced and select assigment y change to view I can do that, but I only want the assignment group put in view not the assignment member.

Sorry for my english
Thanks,
8 REPLIES
Vasily Kamenev
Honored Contributor
Solution

Re: Put the assignment group only view for some roles in SD4.5 SP17

Hi
If your question about view, so in view exist "Part of the assigned group" by tab "More choices" in Filter. If you spoke about Roles, so in roles press Detais, Access, select "When assigned to user's group" by View or Modify.

Vasily
Roman Peralta
Collector

Re: Put the assignment group only view for some roles in SD4.5 SP17

In service call you have assigment group and assignment member to,I only want the people with the role of Help Desk can modify the assignment group when the service call was assigned.
Vasily Kamenev
Honored Contributor

Re: Put the assignment group only view for some roles in SD4.5 SP17

Not possible, but you can create UI rule prevent to changing the Assisnment Group - sending Error Messages to screen.

Vasily
Roman Peralta
Collector

Re: Put the assignment group only view for some roles in SD4.5 SP17

Hi, you can give how to do that?
thanks,
Roman Peralta
Collector

Re: Put the assignment group only view for some roles in SD4.5 SP17

Hi, you can give me how to do that?
thanks,
Vasily Kamenev
Honored Contributor

Re: Put the assignment group only view for some roles in SD4.5 SP17

Before the item is saved
where Assignment;Group (*) is anything
Error Messages (User Notification Message)

Vasily
Vasily Kamenev
Honored Contributor

Re: Put the assignment group only view for some roles in SD4.5 SP17

Sorry, the first way not correct, use 2 iu rules:
1.
When a value has changed
where Assignment;Group;SearchCode (*) is anything
Update1 (Update data) CF1 set to [Assignment Group SearchCode]
2.
Before the item is saved
where NOT (Assignment;Group;SearchCode is (exactly) CF1)
Message1 (User Notification Message)
CF1 one Custome fied text(40), activate it before.

Vasily
Roman Peralta
Collector

Re: Put the assignment group only view for some roles in SD4.5 SP17

Thanks for the fast response
//Add this to "OnDomLoad" event