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Problems with fields "Deadline" and "To deadline"

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Funky junky
Respected Contributor.

Problems with fields "Deadline" and "To deadline"

screenshot: http://www.djsolo.ru/photo/albums/userpics/10001/3.JPG

Why the field "To deadline" showing wrong value? As I understood, this field describes the amount of time left untill the deadline.
3 REPLIES
Jonathon Druce
Acclaimed Contributor.

Re: Problems with fields "Deadline" and "To deadline"

A couple of things

1) What is the date time format for this user? Date DD/mm/YY Time hh:MM ?

2) What support hours does the Service Level have against it?

What SP are you on?
Jonathon Druce
Acclaimed Contributor.

Re: Problems with fields "Deadline" and "To deadline"

Also how does the field show on the form?
Funky junky
Respected Contributor.

Re: Problems with fields "Deadline" and "To deadline"

I editeed SLA and the max. duration.