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Problems with attachments after sp16

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Quim Leyes Domí
Occasional Contributor

Problems with attachments after sp16

Hi, I've been some problems after install SP16 with the attachments. I can't open some old attachments and the message "FTP-error: 550 servicedesk/Servicecall/000/000/000/000/000/000/010/000/d66/203/67/00000000-0000-0000-0001-0000d6620369: The system can not found the specified path " appears (I have transalted this message from spanish).

I have seen in all folders of the ftp folder in the server (service call, workorder, incident, ...) the folder 000 is created...

I attach a printscreen of this.

Does anybody can help me???

Thank you very much.

Quim
2 REPLIES
Quim Leyes Domí1
Occasional Contributor

Re: Problems with attachments after sp16

wow!!, I didn't read the FTP error after installing SP16 - Doktor's Post

Thank you!!

Quim
George M. Meneg
Honored Contributor

Re: Problems with attachments after sp16

Quim,

The layout of the attachments is changed in SP16. Have a look at http://openview.hp.com/sso/ecare/getsupportdoc?docid=SDSK_00060
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