Service Desk Practitioners Forum
cancel

Problem with labels in Work Order HPOV 4.5

Highlighted
Alberto M Del C
Contributor.

Problem with labels in Work Order HPOV 4.5

Hi,

I´ve the next problem, when i active a Custom Fields in Work Order, i put a particular name but when i see the form is not the same. In the file show the differenc.

I deleted the Cache but the problems continue.

Tnks for your comments!
3 REPLIES
The Pike
Acclaimed Contributor.

Re: Problem with labels in Work Order HPOV 4.5

Which cache did you clear? Server or client?
I'd go for both...

Also, I noticed you have mixed labels. Some in english, some in spanish. Have you installed Language Pack on this system? There could be a slight conflict in labels per language. Actual Cost / Planned Cost also seem to be affected.

Do not forget to assign points for the contribution.
http://forums11.itrc.hp.com/service/forums/helptips.do?#33

The Pike
Alberto M Del C
Contributor.

Re: Problem with labels in Work Order HPOV 4.5

I deleted the client Cache. I think that the problem is not the lenguage, I´m working in spanish. This labels with another user appears the correct form, but with this user this labels appear with other text.
Alberto M Del C
Contributor.

Re: Problem with labels in Work Order HPOV 4.5

Hi!

The solution to this problem´s check the Localized Text for each item, and then clear the client cache.