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Problem installing HP SD 5.0 SP1

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mmv
Respected Contributor.

Problem installing HP SD 5.0 SP1

Hello,

I have problem installing HP SD 5.0 SP1. Installation hangs on "Please Wait. HP OpenView Service Desk Management Server is being configured for your system. This may take a moment...". I tried installing Sd 5.0 SP1 on several HP servers (DL 380 G3 or G4, all prerequisites are met, Windows 2000 Terminal Edition SP 4) and in half cases installation hanged. Installing/reinstalling java, new HP system drivers/BIOSes didn't solve the problem. Any ideas?
2 REPLIES
Michal Kovac
Super Contributor.
Solution

Re: Problem installing HP SD 5.0 SP1

Hello mmv,
it looks like wrong cscript.exe/wscript.exe version (IMHO required is =>5.6). Find "scripten" in Downloads at http://www.microsoft.com.

Hope this helps,
Michal
mmv
Respected Contributor.

Re: Problem installing HP SD 5.0 SP1

Thanks a lot Michal!

I was wrong when I told "all prerequisites are met", indeed Windows Script version was old (5.1). Now problem is solved.