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Problem in creating new view in OVSD

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nycat
Regular Contributor.

Problem in creating new view in OVSD

I'm trying to create new view in ovsd. it's easy to use. But I found that logic of the filter conditions is "AND", I mean in the "Advance" tab of filter, all conditions (or filters) you add in are regard as "And". How could I add conditions with "OR" logic.

Thanks.
6 REPLIES
Saurabh Dubey
Acclaimed Contributor.

Re: Problem in creating new view in OVSD

Hi,

You can use comma between multiple options. That should help you.

Regards,

Saurabh
Modesty is good!! But remember, all your life other people will try and take your achievements away from you, don't make it easy for them.
nycat
Regular Contributor.

Re: Problem in creating new view in OVSD

Thanks!

What I understood is, for example, to view the service call which status is "In progress" or "Registered", I can use comma between "In progress" and "Registered".

But I need more :)
For example, all service calls which were registered this month or were closed this month. The conditions are:

1) Registered is this month
OR
2) Actural Finished is this month

Can I get it?
Saurabh Dubey
Acclaimed Contributor.
Solution

Re: Problem in creating new view in OVSD

Hi,

For this particular requirement, Use Registration Modified is this month.

Registration Modified gives you the last update on that ticket.

Add the Status requirements if you have any to it and your advanced find should be correct.

Hope this helps,

Regards,

Saurabh
Modesty is good!! But remember, all your life other people will try and take your achievements away from you, don't make it easy for them.
nycat
Regular Contributor.

Re: Problem in creating new view in OVSD

yes, it is very helpful for this particular requirment.

Do you know is it possible to add conditions with "Or" logic? I mean generally
Saurabh Dubey
Acclaimed Contributor.

Re: Problem in creating new view in OVSD

Hi,

Generally Advanced find can't be used to filter based on OR clause.

Regards,

Saurabh
Modesty is good!! But remember, all your life other people will try and take your achievements away from you, don't make it easy for them.
nycat
Regular Contributor.

Re: Problem in creating new view in OVSD

Thanks a lot!!