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Problem after install Service Pack 23 in Service Desk 4.5

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Roman Peralta
Collector

Problem after install Service Pack 23 in Service Desk 4.5

When I install Service Pack 23 in the server, after rebooting the server, i going to the option Start application server and returning the error that I attach.
A note, I have SQL 2000 SP3.Before this Service Pack I've have the SP17
Thanks,
4 REPLIES
Loys
Esteemed Contributor
Solution

Re: Problem after install Service Pack 23 in Service Desk 4.5

Hi ... Did you upgrade the Database as part of the Service Pack installation? It looks like the DB is not upgraded.
Roman Peralta
Collector

Re: Problem after install Service Pack 23 in Service Desk 4.5

How I do that?
Loys
Esteemed Contributor

Re: Problem after install Service Pack 23 in Service Desk 4.5

Hi,

you can run sd_dbconfigwizard.bat which is available under \bin.
Roman Peralta
Collector

Re: Problem after install Service Pack 23 in Service Desk 4.5

Thanks for the support
//Add this to "OnDomLoad" event