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Problem after install Service Pack 23 in Service Desk 4.5

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Roman Peralta
Super Contributor.

Problem after install Service Pack 23 in Service Desk 4.5

When I install Service Pack 23 in the server, after rebooting the server, i going to the option Start application server and returning the error that I attach.
A note, I have SQL 2000 SP3.Before this Service Pack I've have the SP17
Thanks,
4 REPLIES
Loys
Outstanding Contributor.
Solution

Re: Problem after install Service Pack 23 in Service Desk 4.5

Hi ... Did you upgrade the Database as part of the Service Pack installation? It looks like the DB is not upgraded.
Roman Peralta
Super Contributor.

Re: Problem after install Service Pack 23 in Service Desk 4.5

How I do that?
Loys
Outstanding Contributor.

Re: Problem after install Service Pack 23 in Service Desk 4.5

Hi,

you can run sd_dbconfigwizard.bat which is available under \bin.
Roman Peralta
Super Contributor.

Re: Problem after install Service Pack 23 in Service Desk 4.5

Thanks for the support