We have a situation in our environment that an automated e-mail triggered by critical incidents is received as high priority e-mail for some of our users and regular e-mail for others. So one person in the workgroup could receive it as a high priority e-mail while the others in that same workgroup receive a regular e-mail.
We have checked our e-mail priority mappings, DB rules and all but cannot determine the cause.
1)Does anyone know what else could be checked?
2)We have turned on debugging. Unfortunately only half of the smtp header shows up in the log file. What can we do to see the entire header?