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Printing a view in SD 5.1 takes forever

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Rodd_1
Regular Collector

Printing a view in SD 5.1 takes forever

Hi,

Have an issue in SD 5.1 that might be a local thing but I post it anyway in case someone has seen it before.

At one user, when printing a ServiceCall view with a specific printer selected as the default printer, it takes a couple of minutes to get the dialog where you select which printer to print on.

If he changes the default printer to another one this works quickly. At other users sitting next to him this works normally in any of the situations.

Anyone come across it before?

/Mikael
2 REPLIES
Err_1
Honored Contributor

Re: Printing a view in SD 5.1 takes forever

Mikael

What happens when that same user tries to print anything else like a word document or an email from its inbox, does this default printer dialog appears inmediately or also takes a couple of minutes?

As you said, it seems like a local thing...

Regards;
Randall Barrantes
SW Support Delivery Manager
Rodd_1
Regular Collector

Re: Printing a view in SD 5.1 takes forever

Hi,

This is only an issue in OVSD. Printing from other applications run quickly.
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