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Printing A Change Form

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Marcela Miguel
Senior Member

Printing A Change Form

Hellow, Friends!

How you doing? I hope that fine! I have a situation for you:

CHANGE PROCESS
For reports pritting from the view, our Service Desk 4,5 (no patches installed) effects usually and we not have no problem.

Though, when we trie to print a unique change form, the same is not happen, because the Preview is empty for any changes. This event only happens with Change Process. Can you explain why does it happen: Was there solution for this error?

Please, check my screenshot for more details.

I wait for return.

Regards,

Marcela.
2 REPLIES
Mihai Tita
Occasional Visitor
Solution

Re: Printing A Change Form

Hi,

Taking into account your installation (no patches installed) we can say that it is an application bug.
Please read the answers provided in the following link: http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1053440

Regards,
Mihai
Marcela Miguel
Senior Member

Re: Printing A Change Form

Thanks for your help.

//Add this to "OnDomLoad" event