Print preview in multiple records locks the first record
I was just wondering if there was a known bug with print preview and multiple records. We are using HPSD 4.5 sp 11. I tried to look for this on previous postings but had no luck.
Just to go through the issue: I open two service calls. I do a print preview on the first record. I cannot access the record while print preview is open. (Which is the correct behavior). I then do a print preview on the second record without closing the first print preview. The new print preview use the original print preview window. At this point neither service call is accessible. I then close the print preview window. I can access the second service call but not the first one. There is also no other print preview windows to close to allow me access to the first service calls.
Is there a known bug for this and is it fixed in later service packs?
You can observe a lot just by watching. - YOGI BERRA