Pre-Requisites for SD 5.0 Insatallation with OVIS and OVR
Now i am to install Service Desk 5.0 at serevr, where i have already installed OVIS 6.1 and Reporter 3.7. First in installed IS and then Reporter. Let me know if there is any pre-requirement that is to be done before installing SD 5.0. Like Stop all OV services. Port should not be Conflicted. OVO agent is also installed at this server. Actually when i tried to install it on test machine not on server it asks for Apache Port for HTTP communication. I have attached snapshot of same. I have also attached a file which shows OVIS port configuration and netstat -an command o/p. Platform : Windows 2003 enterprise edition. Database: MSSQL 2005 With SP2 let me know also regarding database configuration as i am reading installation guide for SD 5.0.