Service Desk Practitioners Forum

Possible Bug (OV 4.5 SP12)

Peter J Gray
Respected Contributor.

Possible Bug (OV 4.5 SP12)

Hi ,
I've found what I believe is a bug in HPOV
The problem is in the CMDB
If you open any item, modify it, save it (NOT "save and close"), and without closing it click on the arrow pointing down for the next item you get an error
The error is "java.lang.NullPointerExcemption"

Of course, if you "save and close" it does work fine.

We are running HP OV 4.5 SP12.

Can anyone advise on this.


Mark O'Loughlin
Acclaimed Contributor.

Re: Possible Bug (OV 4.5 SP12)

Hi Peter,

I think thats a known bug. I need to check some reference I have. You could also search to see if this is a known bug or ask HP in the meantime.