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Person telephone number field modify

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Metin INAN_1
Super Contributor.

Person telephone number field modify

Hi,

I have nearly 6000 person records on my Service Desk 4.5 sp15 system.Each person has nearly 4-5 telephone numbers.Is there any way to modify primary telephone number of person records.(I mean the phone number field on person form not the list of telephone numbers).by the way I never recommend deleting all records and re-entering the system since this system is in production.I need urgent response so any solution is welcomed.

Thanks,
2 REPLIES
Van der Vennet
Honored Contributor.

Re: Person telephone number field modify

I would suggest that you create a script on database level, I wouldn't know how this could be changed without reloading the information.

Lawrence
we have been where you wanna go..
Gyula Matics_1
Acclaimed Contributor.

Re: Person telephone number field modify

Another approach is to use data exchange.

Export (don't delete) the users into excel or something. Set the primary phone, then import it back.