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Periodic Outage for CI

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Steve Burford
Respected Contributor.

Periodic Outage for CI

Hi,

In servicedesk 4.5 there is a periodic outage section for a CI where you can specify outage end and start and recurrence pattern. Is there the same thing in servicedesk 5. All I can find that is slightly similar is under the down time tab, but you cannot specify the outage start and end time etc.

Is there a section somewhere to do this in version 5 or is it simply not in there?

Thanks
Steve
2 REPLIES
Naveen Jaiswal
Outstanding Contributor.

Re: Periodic Outage for CI

In SD5 you need to use Schedules to configure outages.

Best Regards,
Naveen
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Steve Burford
Respected Contributor.

Re: Periodic Outage for CI

Thanks, will try it