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Periodic Outage for CI

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Steve Burford
Regular Collector

Periodic Outage for CI

Hi,

In servicedesk 4.5 there is a periodic outage section for a CI where you can specify outage end and start and recurrence pattern. Is there the same thing in servicedesk 5. All I can find that is slightly similar is under the down time tab, but you cannot specify the outage start and end time etc.

Is there a section somewhere to do this in version 5 or is it simply not in there?

Thanks
Steve
2 REPLIES
Naveen Jaiswal
Occasional Visitor

Re: Periodic Outage for CI

In SD5 you need to use Schedules to configure outages.

Best Regards,
Naveen
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purose of it. By MK Gandhi
Steve Burford
Regular Collector

Re: Periodic Outage for CI

Thanks, will try it
//Add this to "OnDomLoad" event