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Outlook Smart action

Kevin M. Jacobs1
Super Collector

Outlook Smart action

OVOSD 4.5 SP18

1. Is there a way to stop the picture (Servicedesk logo) stop from being in the message? Various reasons for this... including desire to reduce mail message size.

2. What do I need to do so that the message gets inserted ahead of an existing signature for messages? Currently anyone that has a signature in new messages has the smartaction info inserted AFTER the signataure.

Not Smart action related, email/db rule related...

3. Can I change the from/reply address based on workgroups/organizations from the SD server? I see the settings that are system wide, but need some based on the different groups if possible..
Kevin M. Jacobs1
Super Collector

Re: Outlook Smart action

I really need to get some assistance with this... And this is a shameless bump to the top to catch some OVSD gurus time...


Kevin M. Jacobsen
Gyula Matics_1
Honored Contributor

Re: Outlook Smart action


What you've described is not a standard feature of SD. It looks like you have a customized mail sending function implemented. WE can't help much with that, that's why you did not get any answers.
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