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MSEMEA
Regular Collector

Open attachments

I experience a weird behaviour. While trying to open an attachment I receive an error "operation timed out". It seems like I am the only one. I f I log on on another machine, I dont have the error. Any idea what happened?
4 REPLIES
Mike Bush
Honored Contributor

Re: Open attachments

Well I guess your machine is trying to FTP the attachment back from the server and maybe it times out? But whether there are settings to control this I'm not sure?
Ramaprasad N
Esteemed Contributor

Re: Open attachments

Looks like a wague error. Check whether you can connect to the FTP port of your attachment server, from your desktop. You can also (always) try clearing your cache/profile (ov OVSD)and re-connecting after that.
MSEMEA
Regular Collector

Re: Open attachments

Thanks for your help guys. I solved it, since we are connected to the server via vpn my user did not have the rights to point to the ftp directory. Thanks anyway
MSEMEA
Regular Collector

Re: Open attachments

Thanks for your help guys. I solved it, since we are connected to the server via vpn my user did not have the rights to point to the ftp directory. Thanks anyway
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