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Open Duration and SD 5

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Gavin_30
Super Contributor.

Open Duration and SD 5

Hi All,

I have SD5 installed and am unable to bring Open Duration into a SC view. Open Duration is calculated in the SC but when the view is created, the column is blank.

Any suggestions.
2 REPLIES
Ruth Porter
Acclaimed Contributor.

Re: Open Duration and SD 5

Hi Gavin,

I agree with you and I thought you might be able to get round it by having a rule which could copy Open Duration into another field (custom field) and put that field on the view.

But Open Duration is not offered on the list of fields when you try and do the rule.

So sorry cannot help but can only suggest that you raise a bug with HP.

Hope this helps

Ruth
http://www.teamultra.net
Gavin_30
Super Contributor.

Re: Open Duration and SD 5

Hi Ruth,

Pretty weird that I cannot see the Open Duration logged on as sd admin, I log on as another account and am able to view.