The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
The community will be in read-only from Tuesday 11:59pm (PST) to Wednesday 7:30am (PST)
Service Desk Practitioners Forum
cancel
Showing results for 
Search instead for 
Did you mean: 

Open CI form based on configuration item category

Highlighted
dmann
Collector

Open CI form based on configuration item category

OVSD 4.5 sp18

I want to have differnet form opened whne a CI is doubleclick from a view based on the category of the CI.

IS this possible? How is it done?
1 REPLY
George M. Meneg
Honored Contributor

Re: Open CI form based on configuration item category

Hello Bill,

It can be done but not that the way you have in mind. Have a through read of documentation accompanying SP17 (and SP18) where dynamic forms are documented.

The idea is that you create a dynamic relation between a ci category and a subform. Then through ui rule when category is changed (or it has some value) then at a marker point the subform can be inserted.

You have to have a good read of the documentation and try it by yourself. It's kinda tricky and takes some time to use it.
menes fhtagn
//Add this to "OnDomLoad" event