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Obsolescence & Migrations Service Desk - check out for more info

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viprom
Outstanding Contributor.

Obsolescence & Migrations Service Desk - check out for more info

I would like to bring to your attention some helpful information about Service Desk end of life of support dates.

 

The HP ITPS Software active Obsolescence & Migrations section below lists all HP ITPS Software products of which last-buy and end-of-support dates have been set and communicated to customers with an active support contract for such
products:

http://support.openview.hp.com/encore/products_s-z.jsp

 

 

Here are the details about SD:

 

HP OpenView Business Process Insight and HP OpenView Service Desk Process Insight

http://support.openview.hp.com/pdf/bpi_ovbpi_customerletter.pdf

 

HP Service Desk Process Insight

http://support.openview.hp.com/pdf/sdpi_customer_letter.pdf

 

Service Desk 4.5x and 5.1x End of Support – Service Manager Advisory

http://support.openview.hp.com/pdf/service_desk_eos_advisory_final_113009.pdf

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2 REPLIES
DrFoul
Honored Contributor.

Re: Obsolescence & Migrations Service Desk - check out for more info

Limited Support extension option, for when you can't/won't migrate to SM yet:

 

http://support.openview.hp.com/news/2012/091012_service-desk-limited-support.jsp

 

HPE Software Support

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viprom
Outstanding Contributor.

Re: Obsolescence & Migrations Service Desk - check out for more info

DrFoul, thanks for adding this info :)

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If you find this or other posts helpful, please do not forget to click the Kudo Star or to mark it as a Solution if you are the owner of the thread. Thanks :)