Service Desk Practitioners Forum
Showing results for 
Search instead for 
Did you mean: 

OVSD UI rule


OVSD UI rule

Hi We are using OVSD 4.5 on windows 2003,i have made 1 UI rule for auto selecting To person if Workgroup & Organization parent is selected. pls find the attach sheet with the rule i have created & pls suggest me what changes is required.

Re: OVSD UI rule


the little asterisk by the condition means that the UI rule triggers when this specific condition both is true and has changed. As not all those conditions with * cannot change at the same time, UI rule is never triggered.
Select * only at the condition, which should trigger the rule.

I hope this helps.
//Add this to "OnDomLoad" event