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OVSD - Getting Open tickets by entering Configuration Item as input

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RohiniRajan
New Member.

OVSD - Getting Open tickets by entering Configuration Item as input

Need to create a new service to get the open tickets. 

 

The input will be Configuration Item. 

 

I am not very clear with the interfaces in OVSD. 

 

So please let me know how can i write a method to display all the open tickets for the specific Configuration Item. 

 

Please help me with the code.